Toyota/Lexus Tech-Tip: Telematics Diagnostic Guide And References

I-CAR · July 30, 2024 · Toyota, Lexus

Summary

This Toyota/Lexus Tech-Tip provides a comprehensive Telematics Diagnostic Guide and References document for most 2018-present models. It outlines how to locate VIN-specific telematics information, subscription statuses, and diagnostic worksheets within the OEM service information portal.

What to do on the job

Access the Telematics Diagnostic Guide on the Toyota Technical Information System (TIS) to retrieve VIN-specific subscription histories and diagnostic worksheets when troubleshooting post-repair telematics or navigation issues.

How to use it

Use this document to justify diagnostic time and research when addressing customer complaints regarding post-repair telematics, navigation, or connected-car features on 2018 and newer Toyota and Lexus vehicles.

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