Tesla Position: Pre- and Post-Repair System Scanning - UPDATE

I-CAR · June 7, 2024 · Tesla

Summary

Tesla does not issue traditional position statements or use standard diagnostic trouble codes (DTCs), relying instead on event-based alerts. Technicians must use Tesla's Service Mode, Service Mode Plus, or Toolbox diagnostic software to view alerts and perform necessary diagnostic scans as integrated within the OEM repair procedures.

What to do on the job

Access Tesla Service Mode on the vehicle touchscreen to view active alerts, and utilize Tesla Toolbox software when advanced diagnostics or procedure-specific scans are required by the repair manual.

How to use it

Use this document to justify diagnostic time and software subscriptions (Tesla Toolbox) on estimates. Explain to insurers that Tesla does not use standard OBDII DTCs or traditional position statements, but instead mandates the use of Service Mode and Toolbox software directly within their OEM repair procedures to identify event-based alerts and verify safety systems.

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