TechnicianVision · Knowledge base
Step-By-Step: Accessing Rivian Repair Information
I-CAR · September 19, 2024 · Rivian
Summary
This article provides step-by-step instructions for collision repair professionals to access Rivian's official repair information. It outlines the credential acquisition process and details how to navigate the Rivian business portal to locate specific service manual procedures.
What to do on the job
Contact Rivian at aftersalessupport@rivian.com to obtain login credentials before attempting to access repair procedures on business.rivian.com.
How to use it
Use this document to justify the administrative time and process required to access Rivian-specific repair data. It serves as an official guide to locate critical structural, frame, body, and closure procedures (sections 46, 52, 56, and 60) necessary for performing safe and compliant repairs.
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