TechnicianVision · Knowledge base
OEM Emergency Response Guides: National Highway Traffic Safety Administration - UPDATE
I-CAR · October 22, 2025
Summary
This article provides step-by-step instructions on how to access free OEM Emergency Response Guides (ERGs) on the NHTSA website, which are particularly useful for handling high-voltage vehicles. It notes that while ERGs provide critical safety and disabling information, they do not replace official OEM repair procedures required for complete and safe collision repairs.
What to do on the job
Access the NHTSA website to retrieve Emergency Response Guides for high-voltage vehicles, but always cross-reference and follow official OEM repair procedures for actual repair operations.
How to use it
When writing an estimate or supplement for a hybrid or electric vehicle, use this reference to quickly locate high-voltage disabling and safety handling guides. Use it to defend the necessity of researching both the ERG for initial safe handling/storage and the full OEM repair procedures for the actual repair process, as the ERG alone is not sufficient for rebuilding the vehicle.
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