TechnicianVision · Knowledge base
Having The Correct Web Browser
I-CAR · July 13, 2018
Summary
This article highlights the importance of using the correct web browser to access OEM repair information, as some OEM websites are optimized for specific browsers and may display blank screens on default browsers like Microsoft Edge. It recommends checking the OEM's FAQ or system requirements and installing multiple browsers to prevent access issues.
What to do on the job
Check the OEM website's FAQ or system requirements section to identify and install the recommended web browser when repair manuals fail to load properly.
How to use it
Use this document to justify the necessity of IT setup, multiple browser installations, or administrative time when troubleshooting access to critical OEM repair databases during the estimating or blueprinting phase.
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