TechnicianVision · Knowledge base
Back-To-Basics: Test Driving For Wind Noise
I-CAR · January 18, 2022
Summary
This article highlights the importance of conducting both pre-repair and post-repair test drives to accurately diagnose and resolve customer complaints regarding wind noise and rattles. It emphasizes replicating the specific conditions described by the customer and involving them in the process to ensure a quality repair.
What to do on the job
Perform a post-repair test drive as part of the quality control check, ideally with the customer, to verify that all wind noise and rattle issues have been successfully resolved.
How to use it
Use this document to justify the labor time required for pre- and post-repair road testing when diagnosing and verifying the resolution of wind noise, water leaks, or cabin rattles.
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