TechnicianVision · Knowledge base
App-Based Connected Services Considerations: Nissan/INFINITI
I-CAR · July 16, 2026 · Nissan, INFINITI
Summary
This article outlines safety and operational considerations for Nissan and INFINITI vehicles equipped with app-based connected services. It highlights risks such as automatic high-voltage system startup on EVs due to timer settings and remote engine starting via smartphone apps, directing technicians to specific OEM service documents to mitigate these risks.
What to do on the job
Consult vehicle-specific service information to perform proper low-voltage battery disconnects, disable EV climate/charging timers to prevent automatic high-voltage startup, and open the hood or doors to disable remote start functions before beginning repairs.
How to use it
Use this document to justify line items and labor times for safety precautions, such as performing a low-voltage battery disconnect according to OEM-specific wait times, and safely disabling EV timers. It serves as a reference to defend the necessity of pre-repair safety protocols (e.g., keeping the hood open or disconnecting telematics) to prevent accidental remote starting by the vehicle owner during repairs.
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