TechnicianVision · Knowledge base
App-Based Connected Services Considerations: General Motors
I-CAR · July 8, 2025 · Chevrolet, GMC, Buick, Cadillac
Summary
This article outlines safety and repair considerations for General Motors vehicles equipped with app-based connected services like OnStar. It highlights a critical safety precaution to disable remote start features by keeping the hood fully open or on its secondary latch when working in the engine compartment or under the vehicle.
What to do on the job
Ensure the hood is fully open or opened to its secondary latch when performing work in the engine compartment or under the vehicle to disable remote start features.
How to use it
When writing or defending an estimate, use this document to justify the necessity of safety protocols (such as keeping the hood open to disable remote start) and the labor required to perform initializations and restore vehicle settings after battery disconnection.
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