TechnicianVision · Knowledge base
App-Based Connected Services Considerations: Ford/Lincoln
I-CAR · August 19, 2025 · Ford, Lincoln
Summary
This article outlines safety precautions and procedures for Ford and Lincoln vehicles equipped with app-based connected services and Telematics Control Units (TCUs). It warns that these vehicles can remote-start unexpectedly and details how to disable the system during service. Additionally, it highlights the need to perform necessary initializations and restore vehicle settings after battery disconnection.
What to do on the job
Disable the remote start system before working near rotating engine parts by keeping the hood open, disconnecting the battery, or turning the feature off via the instrument cluster.
How to use it
Use this document to justify labor time for safety operations (such as disconnecting the battery or disabling remote start via the instrument cluster) when performing mechanical or structural repairs near the engine. It also supports including labor for post-repair battery initialization and restoring customer settings to their pre-repair state.
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